Last Updated: September 14, 2023
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Welcome to JBV Travel and Tours!

At JBV Travel and Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.
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By accessing or using our services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy. If you do not agree with any part of it, please do not use our website or services.

Information We Collect

We may collect the following types of personal information when you interact with us:
- Name
- Contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Travel preferences and requirements
- Feedback and reviews
- Any other information you voluntarily provide

We also collect non-personal information that does not directly identify you. This may include:
- Browser and device information
- IP address
- Usage data, such as pages visited, time spent on our website, and referral sources

We use your information for the following purposes:
- To provide and personalize our services
- To process bookings, payments, and reservations
- To communicate with you about your bookings and inquiries
- To send promotional offers and newsletters (you can opt out at any time)
- To improve our website and services
- To analyze usage patterns and trends
- To comply with legal obligations

We may share your personal information with:
- Service providers and partners who assist us in delivering our services
- Legal authorities, if required by law or to protect our rights and safety
- Business successors in the event of a merger, acquisition, or sale of assets

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

You have the following choices regarding your personal information:
- You can update or correct your information by contacting us.
- You can opt out of receiving promotional emails from us.
- You can request the deletion of your account and personal information, subject to legal requirements.

We use cookies and similar technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:(02) 8291 8816